Performance managementPerformance concept

PIM

Performance Improvement Metric

Definition

A Performance Improvement Metric is a quantifiable measure used to track progress toward performance objectives and identify opportunities for enhancement. PIMs establish baselines, set targets, and monitor trends in contractor or program performance over time.

In performance-based contracts, PIMs may be linked to incentive payments, award fees, or other consequences based on measured results. Effective PIMs are specific, measurable, achievable, relevant, and time-bound. Contractors should understand how PIMs will be calculated, what data sources feed the measurements, and how performance against metrics affects contract outcomes and past performance evaluations.

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