Award & contract administrationPersonnel role
FSR-FIELD
Field Service Representative
Definition
A Field Service Representative is a contractor employee providing on-site technical support, maintenance, training, or advisory services at government facilities or operational locations. FSRs are deployed resources supporting equipment and system users in the field.
FSR positions require technical expertise and often involve travel to customer locations. Understanding FSR requirements helps contractors staff field support contracts appropriately. FSR performance directly impacts user satisfaction and system operational availability.
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