BRM

A Business Relationship Manager is a role focused on developing and maintaining productive relationships between an organization and its stakeholders, partners, or customers. BRMs bridge business needs with service delivery capabilities and facilitate communication and collaboration.

In contractor organizations, BRMs may focus on customer relationships, helping maintain engagement between contract performance and business development. Government organizations may designate BRMs to coordinate with industry partners. Effective BRM functions support customer satisfaction, opportunity identification, and long-term partnership development.