BPR

Business Process Reengineering is the fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical measures of performance such as cost, quality, service, and speed. Unlike incremental BPI, BPR involves comprehensive transformation of how work is performed.

Federal agencies undertake BPR initiatives when existing processes are fundamentally broken or when major system implementations require new ways of working. BPR contracts typically involve current-state assessment, future-state design, gap analysis, change management, and implementation support. Successful BPR requires strong executive sponsorship and organizational change management.