KECH INC

THE PURPOSE OF THIS MODIFICATION IS TO EXERCISE THE OPTION TO EXTEND SERVICES FOR 3 MONTHS TO PROVIDE THE SSA/OIG HOTLINE CALL CENTER OPERATOR SUPPORT SERVICES FOR THE PERIOD OF JULY 31, 2024 TO OCTOBER 31, 2025.

OPTION FOR TSA CONTACT CENTER. THIS SUPPORT IS MISSION CRITICAL AS IT PLAYS A VITAL ROLE IN ENSURING PUBLIC SAFETY AS A COMMUNICATION HUB FOR OVER 2 MILLION DAILY TRAVELERS ACROSS MORE THAN 450 U.S. AIRPORTS. EXCLUSION SECTION 2(D) PUBLIC SAFETY.

FBI NICS CALL CENTER

FBI NICS CALL CENTER

FUND THE REMAINING 3-MONTHS OF OPTION PERIOD 1 FROM JANUARY 15, 2025, TO APRIL 14, 2025.

THE PURPOSE OF THIS MODIFICATION IS TO EXERCISE OPTION PERIOD I TO PROVIDE THE SSA/OIG HOTLINE CALL CENTER OPERATOR SUPPORT SERVICES FOR THE PERIOD OF JULY 31, 2024 TO JULY 30, 2025.

EXERCISE OPTION PERIOD 1 FROM APRIL 15, 2024 TO APRIL 14, 2025.

FBI NICS CALL CENTER

THE PURPOSE OF THIS MODIFICATION IS SUPPLEMENT FUND CLIN 0001 IN THE AMOUNT OF $803,269.93 AND PROVIDE A ONE-TIME PAYMENT FOR THE APRIL 2023 TO OCTOBER 2023 TIME-FRAME FOR THE $803,269.93.

TO PROVIDE THE SOCIAL SECURITY ADMINISTRATION (SSA), OFFICE OF INSPECTOR GENERAL (OIG), HOTLINE CALL CENTER OPERATOR SUPPORT SERVICES FOR A ONE-YEAR BASE PERIOD AND FOUR, ONE-YEAR OPTION PERIODS, AND AN OPTION TO EXTEND SERVICES PERIOD NOT TO EXCEED

TSA CONTACT CENTER (TCC) IS TO PROVIDE A WIDE RANGE OF AUTOMATED AND MANUAL CUSTOMER SUPPORT SERVICES TO RESPOND TO INQUIRIES ABOUT TSA PROGRAMS AND POLICIES.