F.H. CANN & ASSOCIATES, INC.

THIS MODIFICATION IS TO ADD A NEW REQUIREMENT FOR RIGHT PARTY CONTACT.

TO EXERCISE OPTION PERIOD 1.

TO PROVIDE FULL FUNDING.

DE-OBLIGATION OF FUNDS.

PCA SERVICES - REGION 5

TO DE-OBLIGATE FUNDS.

PCA SERVICES - REGION 4

TO IMPLEMENT ACARI AND ADD FUNDING.

TO PROVIDE INCREMENTAL FUNDING AND INCORPORATE NO COST CRS.

TO PROVIDE INCREMENTAL FUNDING AND INCORPORATE NO COST CRS.

DEBT COLLECTION SERVICES - BASE

TO PROVIDE INCREMENTAL FUNDING AND INCORPORATE A NO COST CR.

TO PROVIDE INCREMENTAL FUNDING

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PROVIDED INCREMENTAL FUNDING.

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THE TOTAL OBLIGATED AMOUNT FOR THIS TASK ORDER HAS INCREASED BY $3,619,250.69 FROM $41,896,869.01 TO $45,516,119.70. ADD CR 6598 AIMS USER ACCESS, CR 7214 QUICK PACE SABER FAFSA FSAIC EXTENDED HOURS AND SURGE SUPPORT AND THE COST PROTECTION PROGRAM.

STEADY-STATE TASK ORDER 2 AWARDED AGAINST F.H. CANN'S NEXT GEN (NG) BUSINESS PROCESS OPERATIONS (BPO) IDIQ CONTRACT FOR NON-SERVICING AND SPECIALTY PROGRAMS (SPS) CONTACT CENTER SUPPORT AND BACK-OFFICE PROCESSING.

TOTAL TO VALUE HAS INCREASED TO $41,896,869.01. ADD CRS 6948 NG DCC CCP UPGRADE - MIGRATION TO THE CLOUD, 7132 NG DCC CONTACT CENTERS SUPPORT OF DCC RELEASE 8.1, 7131 DCC BPO WINDOWS 11 PILOT TEST, AND 7069 CRIBL LOAD BALANCER & WORKER SERVERS.

THE TOTAL OBLIGATED AMOUNT FOR THIS TASK ORDER HAS DECREASED BY $750,000.00 FROM $34,721,867.32 TO $33,971,867.32. THE TOTAL TASK ORDER VALUE HAS DECREASED TO $33,971,867.32

IMPLEMENTATION OF CR 7109 (STUDENT DEBT RELIEF) AND CR 7034 (DCC CCP CLOUD MIGRATION PHASE 1). FUNDING IS INCREASED BY $1,107,427.20 FROM $33,214,440.12 TO $34,321,867.32. THIS TASK ORDER IS FULLY FUNDED.

THE PURPOSE OF THIS MODIFICATION IS TO DE-OBLIGATE FUNDING IN THE AMOUNT OF $1,535,695.67 FOR RAMP TASK ORDER (BPO O&M ACTIVITIES) FOR THE PERIOD OF 12/31/2022 THROUGH 02/14/2023.

THIS MODIFICATION TRANSITIONS SPECIALTY PROGRAMS, INCORPORATES CRS, ADDS FUNDING, UPDATES POCS, AND UPDATES EDAR 3452.232-72. THE TOTAL OBLIGATED AMOUNT HAS INCREASED BY $4,806,536.80 FROM $28,807,903.32 TO $33,614,440.12.

EXERCISE FAR 52.217-8, EXTENSION OF SERVICES THROUGH OCTOBER 31, 2024. THE TOTAL OBLIGATED AMOUNT FOR THIS TASK ORDER HAS INCREASED BY $10,540,741.00 FROM $18,267,162.31 TO $28,807,903.32. THE TOTAL TASK ORDER VALUE HAS INCREASED TO $28,807,903.32.

FUNDING FOR THIS TASK ORDER HAS INCREASED BY $680,000.00 FROM $17,587,162.31 TO $18,267,162.31. THE TOTAL TASK ORDER VALUE HAS INCREASED TO $18,267,162.31.

PRIVATE COLLECTION AGENCY PERFORMS COLLECTION AND ADMINISTRATIVE RESOLUTION ACTIVITIES ON DEBTS RESULTING FROM NON-PAYMENT OF STUDENT LOANS MADE UNDER THE VARIOUS FEDERAL STUDENT AID LOAN PROGRAMS. THE PURPOSE OF THIS MODIFICATION IS TO DEOBLIGATE $872,579.75.

FUNDING FOR THIS TO HAS INCREASED BY $4,131,615.35 FROM $13,455,546.96 TO $17,587,162.31. THE TOTAL TASK ORDER VALUE REMAINS THE SAME AT $17,865,515.50.

PRIVATE COLLECTION AGENCY PERFORMS COLLECTION AND ADMINISTRATIVE RESOLUTION ACTIVITIES ON DEBTS RESULTING FROM NON-PAYMENT OF STUDENT LOANS MADE UNDER THE VARIOUS FEDERAL STUDENT AID LOAN PROGRAMS. THE PURPOSE OF THIS MODIFICATION IS TO DEOBLIGATE $12,497,093.05.

PRIVATE COLLECTION AGENCY PERFORMS COLLECTION AND ADMINISTRATIVE RESOLUTION ACTIVITIES ON DEBTS RESULTING FROM NON-PAYMENT OF STUDENT LOANS MADE UNDER THE VARIOUS FEDERAL STUDENT AID LOAN PROGRAMS. THE PURPOSE OF THIS MODIFICATION IS TO ADD $12,497,093.05.

PRIVATE COLLECTION AGENCY PERFORMS COLLECTION AND ADMINISTRATIVE RESOLUTION ACTIVITIES ON DEBTS RESULTING FROM NON-PAYMENT OF STUDENT LOANS MADE UNDER THE VARIOUS FEDERAL STUDENT AID LOAN PROGRAMS. THE PURPOSE OF THIS MODIFICATION IS TO ADD FUNDING IN THE AMOUNT OF $12,497,093.

PROVIDE INCREMENTAL FUNDING THROUGH 1/10/2024. UPDATING SECTION I.2 EDAR 3452.232-72 LIMITATION OF GOVERNMENT'S OBLIGATION.

THE PURPOSE OF THIS REQUIREMENT IS TO ISSUE IDENTICAL STEADY-STATE TASK ORDERS FOR NON-SERVICING CONTACT CENTER SUPPORT BACK-OFFICE PROCESSING TO ALL BPO PROVIDERS.

THE PURPOSE OF THIS ADMINISTRATIVE MODIFICATION IS TO PROVIDE ADDITIONAL FUNDING TO FULLY FUND THE PSLF PILOT FOR THE 30-DAY EXTENSION FROM APRIL 1, 2023 THROUGH APRIL 30, 2023.

THE PURPOSE OF THIS MODIFICATION IS TO PROVIDE ADDITIONAL FUNDING IN THE AMOUNT OF $791,800.00 TO SUPPORT PUBLIC SERVICE LOAN FORGIVENESS (PSLF) O&M WORK. ADDITIONALLY, THE POP IS HEREBY EXTENDED FROM FEBRUARY 14, 2023 THROUGH MARCH 31, 2023.

THE PURPOSE OF THIS MODIFICATION IS TO EXTEND SERVICES UNDER THE CURRENT TASK ORDER THROUGH 02/14/2023 UTILIZING FAR 52.217-8 EXTENSION OF SERVICES. ADDITIONALLY FUNDING IN THE AMOUNT OF $2,810,338.74 IS BEING PROVIDED TO COVER THE EXTENSION.

THE PURPOSE OF THIS MODIFICATION IS TO EXTEND SERVICES UNDER THE CURRENT TASK ORDER THROUGH 12/31/2022 UTILIZING FAR 52.217-8 EXTENSION OF SERVICES. ADDITIONALLY FUNDING IN THE AMOUNT OF $3,062,942.85

TO PROVIDE INCREMENTAL O&M FUNDING IN THE AMOUNT OF $2,983,811.00, PANDEMIC CONNECTED LOAN DISCHARGE O&M FUNDS IN THE AMOUNT OF $561,791.75, AND FUNDING IN THE AMOUNT OF $429,302.77 FOR CR6409 - DEBT RELIEF INCOME VERIFICATION ENABLEMENT (DRIVE).

THE PURPOSE OF THIS MODIFICATION IS TO PROVIDE FUNDS IN THE AMOUNT OF $6,424.13, IN SUPPORT OF "CR 6374 - EMERGENCY LIMITED PSLF WAIVER REFRESHER WEBINAR FOR FSA CONTACT CENTERS."

THE PURPOSE OF THIS MODIFICATION IS TO PROVIDE INCREMENTAL FUNDING IN THE AMOUNT OF $6,000,000.00 TO FUND THE RAMP-UP TASK ORDER FOR NON-SERVICING CONTACT CENTER SUPPORT AND BACK-OFFICE PROCESSING FOR NEXT GEN BUSINESS PROCESS OPERATIONS.

THE PURPOSE OF THIS MODIFICATION IS TO ADD ADDITIONAL FUNDING IN THE AMOUNT OF $445,000 TO SUPPORT THE PUBLIC SERVICE LOAN FORGIVENESS (PSLF) O&M WORK.

THE PURPOSE OF THIS MODIFICATION IS TO ADD INCREMENTAL FUNDING FOR THE RAMP-UP TASK ORDER, ADD ADDITIONAL FUNDING FOR THE PSLF TASKS, AND INCORPORATE/DOCUMENT ALL BPO TASK ORDER CRS.